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World Wide Technology - TEC37

Presentations from some of the top technology experts on a variety of today's most important IT topics.
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Jun 29, 2022

Segment Routing and SD-WAN are technologies that have gained traction over the last decade. They both serve to solve different problems, and we dispel the mystery around these two solutions. In this episode of TEC37’s series on Networking, WWT experts Mike DiVincenzo and Ryan Makelky discuss the current state of the technology and how to stay at the forefront of its evolution and adoption. We explore the use cases and industries for both and how they can coexist and even complement each other. 

Presenters

 

Mike DiVincenzo, WWT

 

Ryan Makelky, WWT

 

Rob Boyd, Host

 

Related Content

 

Intro to Segment Routing Lab

 

WWT and Software Defined WAN (SD-WAN)

 

What is MPLS and Segment Routing?

 

MPLS and Segment Routing Briefing

 

Cisco SD-WAN (Viptela) Foundations Lab

 

SD-WAN Solutions - 3 Myths Busted

 

 

Jun 16, 2022

The health of your infrastructure requires an AIOps solution that provides foundational end-to-end visibility to your business, availability and risk of mission critical services required to automate IT operations. In this episode of WWT’s TEC37 series on Automation and Orchestration, join WWT’s Tanner Bechtel and Mike Cervasio as they discuss how AIOps simplifies your transformation.

 

Related Content

 

What is AIOps?

 

AIOps Overview from WWT

 

Presenters

 

Tanner Bechtel, WWT

 

Mike Cervasio, WWT

 

Robb Boyd, Host

Jun 14, 2022

In this episode of TEC37’s Security series, WWT's Matt Shivers, Mick Coady and Vin Sundaram dig into the key industry forecasts. Our panel of cross-sectional experts recommend areas that security leaders should focus on in 2022 to position their organizations for success.

 

Related Content

 

WWT Research: Security Priorities Report

 

Presenters

 

Matt Shivers, WWT

 

Mick Coady, WWT

 

Vin Sundaram, WWT

 

Robb Boyd, Host

 

Jun 2, 2022

The network has never been more essential to organizations and is undergoing fundamental change. Employees, customers, and applications require better experiences and more secure access in the increasingly changing landscapes. In this latest episode of World Wide Technology’s TEC37 series on Networking, Our panel of cross-sectional experts recommend areas networking leaders should focus on in 2022 to position their organizations for success.

 

Related Content

 

WWT Research: Networking Priorities Report

 

WWT's Networking Practice

 

Next Generation Network Architecture Workshop

 

Presenters

 

Neil Anderson, WWT

 

Robert Hrbek, WWT

 

Joe Berger, WWT

 

Robb Boyd, Host

 

 

Jun 1, 2022
In this episode of World Wide Technology’s TEC37 series on Automation and Orchestration, WWT experts Tanner Bechtel & Tree Lindemann-Michael talk all things AIOps. Full Stack Observability is a hot topic that we will continue to dissect and put some real-world examples around how to get there utilizing the foundation of AIOps. Be prepared to take notes, our experts know how to get your business where it needs to be.   Related Content

 

Together, WWT and Cisco Deliver True AIOps Functionality Through FSO

 

Presenters

 

Tanner Bechtel, WWT

 

Tree Lindemann-Michael, WWT

 

Robb Boyd, Host

 

 

Feb 4, 2022
Digital Workspace is centered on the digital employee experience and is a key factor to employee engagement, attracting top talent and corporate digital transformation. Because of the shift to remote work in 2020, the spotlight on digital workspace has never been brighter. In this episode of WWT’s TEC37 series on Digital Workspace, WWT experts Joe Berger, Ivan Wintersteiger and David Rosenblatt will recap the milestones and lessons learned and offer a roadmap in the way of five priorities to enable hybrid work and maintain digital acceleration.    

Presenters

 

Joe Berger, WWT

 

Ivan Wintersteiger, WWT

 

David Rosenblatt, WWT

 

Robb Boyd, Host

 

Related Content

 

WWT Digital Workspace Strategy

 

Digital Workspace Priorities for 2022

 

Digital Employee Experience 101: What is DEX and Why is it Important?

 

Digital Workspace Envisioning Workshop - Strategy Accelerator

 

 

 

 

 

 

 

Feb 1, 2022
The global pandemic has forever altered the healthcare industry, accelerated new care models while exposing costs and outcome challenges. Digital disruption and consumer demand are transforming health systems and driving the next wave in care: health delivered anytime, anywhere, through a preventative, personalized and participatory model of care. But how can our health care providers that have traditionally invested in capital-intensive bricks and mortar facilities, adjust to the challenges in moving to a service model that brings care to the patient? What IT strategies, actions and investment can they take to keep the lights on while preparing for this new experience-oriented model of care delivery? In this new episode of WWT’s TEC37 series on Digital Workspace, WWT’s Dr. Justin Collier and Aamir Siddiqi from VMware answer  these questions and more!  

Presenters

 

Dr. Justin Collier, WWT

 

Aamir Siddiqi, VMware

 

Robb Boyd, Host

 

Related Content

 

Digital Employee Experience 101: What is DEX and Why is it Important?

 

End User Computing Roadmap Workshop

 

End-User Solutions for Business Continuity

 

Workspace ONE:  Unifying the IT Experience at WWT

 

 

 

 

 

Jan 28, 2022
Through consultative design, multi-product architecture and the Advanced Technology Center (ATC), WWT and Cisco deliver true, predictive, comprehensive and business-objective AIOps to the world’s leading enterprise organizations. In this episode of WWT’s TEC37 series on Automation and Orchestration, WWT experts Arsalan Lari and Tanner Bechtel, along with Ben Haddox from AppDynamics, take a deep dive into WWT’s AIOps Architecture and how Cisco FSO accelerates AIOps adoption.  

Presenters

 

Arsalan Lari, WWT

 

Tanner Bechtel, WWT

 

Ben Haddox, AppDynamics

 

Robb Boyd, Host

 

Related Content

 

Rapidly Accelerate Enterprise AIOps with Cisco's Full-Stack Observability (FSO)

Jan 17, 2022

Cyber resilience is one of the biggest trends in cybersecurity. With the proliferation of damaging ransomware attacks and enterprise-wide threats, organizations are increasingly required to have a cyber resilience program. But the best way to build a program remains a topic of confusion. In the latest episode of WWT’s TEC37 series on Security, join host Robb Boyd as he speaks with WWT’s Geoff Hancock, Global Director of Cybersecurity Engineering and Scott Webb, Global Storage Practice Manager, as they dig into the nuances of cyber resilience.

 

Presenters

 

Geoff Hancock, WWT

 

Scott Webb, WWT

 

Robb Boyd, Host

 

Related Content

 

WWT and Cyber Resilience

Jan 14, 2022

Several industry events that relate to employee experience, collaboration and workforce productivity took place in September and October 2021. In this episode of WWT’s TEC37 series on Digital Workspace, join WWT experts Michael Sebastian, Morgan Laville and Michael Prater as they separate the reality from the hype, summarize the key themes and point us to the salient trends and solutions that our customers’ organizations are prioritizing.

 

Presenters

 

Michael Sebastian, WWT

 

Morgan Laville, WWT

 

Michael Prater, WWT

 

Robb Boyd, Host

 

Related Content

 

WWT and Hybrid Work Technologies

 

Digital Workspace Strategy

 

WWT and Hybrid Work

 

Does the New Cisco Webex Contact Center Live Up to the Hype?

 

Is Your Contact Center Ready for AI?

 

 

 

 

 

 

 

 

 

 

 

Jan 12, 2022

Because cloud is more complex than ever, it’s important to choose the right deployment model for your business. Whether you need a public cloud, private cloud or hybrid cloud solution to drive your digital or business transformation, WWT’s certified experts can help you choose, implement and optimize the right approach.  Our experts will explore how a hybrid cloud approach offers you the ability to deploy workloads and data where they maximize value, meet requirements, and solve business problems. However, many organizations do not experience the full benefits of hybrid cloud because they skip the necessary strategic work upfront. In this episode of WWT’s TEC37 series on Cloud, WWT experts James Harless, Jeff Mercier and Sean Hicks discuss how to maximize your investment.

 

Presenters

 

James Harless, WWT

 

Jeff Mercier, WWT

 

Sean Hicks, WWT

 

Related Content

 

WWT & Hybrid Cloud

Oct 21, 2021

Because cloud is more complex than ever, it’s important to choose the right deployment model for your business. Whether you need a public cloud, private cloud or hybrid cloud solution to drive your digital or business transformation, WWT’s certified experts can help you choose, implement and optimize the right approach. In the latest episode of World Wide Technology’s TEC37 series on Cloud, WWT Cloud Consulting experts Galen Selzler (Managing Director, Cloud Services) and Yoni Malchi (Managing Director, Business Analytics Advisors) discuss the current state of public cloud computing as the market continues to evolve faster than ever.

 

Presenters

 

Galen Selzler, WWT

 

Yoni Malchi, WWT

 

Robb Boyd, Host

 

WWT – Related Content

 

TEC37 Cloud Series E07:  Get the Most Out of Your Hybrid Cloud

 

eBook: Harness the Potential of Cloud to Drive Digital Transformation

 

How Mature are your Cloud Capabilities?

 

 

 

Oct 7, 2021

Remote working and enabling work-from-anywhere accelerated the push of virtual desktops and apps to the cloud. Our customers are actively evaluating and implementing cloud migration of desktops and Desktop-as-a-Service (DaaS). In this episode of World Wide Technology’s TEC37 series on Digital Workspace, WWT experts Andrew Ridner, Jared Brummer and Shad Williams discuss how to refine your plans to modernize more deliberately, the current state of desktop and application delivery options for the cloud and key considerations for ensuring success.

 

Presenters

 

Andrew Ridner, WWT

 

Jared Brummer, WWT

 

Shad Williams, WWT

 

Related Content from WWT

 

Rethinking Digital Employee Experience to Align with the Future of Work

 

Digital Workspace Strategy

 

End-User Solutions for Business Continuity

 

End-User Computing

 

Workspace ONE: Unifying the IT Experience at WWT

 

Desktop Virtualization Briefing

 

 

Sep 22, 2021

Organizations are faced with massive amounts of data but lack holistic visibility into their environments. This can make decision making a time consuming and painful process. Assessing the data center infrastructure allows organizations to quickly understand details of the current environment for the purposes of optimizing their infrastructure and improving the bottom line. Tune into this episode of World Wide Technology’s TEC37 Data Center series as WWT experts Aaron Plaza and Steve Gregory  discuss how to gain visibility into your environment and the benefits you’ll realize from the improved visibility.

 

Presenters

 

Aaron Plaza, WWT

 

Stephen Gregory, WWT

 

Robb Boyd, Host

 

WWT Related-Content

 

Data Insights Briefing

 

10 Steps You Can Take Now to Address Major Data Challenges

 

Sep 14, 2021

DevSecOps should not exist. DevOps is not being done right unless there is a pervasive focus on security.  The overarching goal is to build and operate secure software, to write secure code and defend deployed applications. Security is not a matter of if, it’s when. During this episode of World Wide Technology’s TEC37 series on Automation and Orchestration, WWT experts Karl Mueller and Dana Callear will explore how security is integrated throughout the Software Delivery Lifecycle process and why this is important for companies leveraging modern applications.

 

Presenters

 

Karl Mueller, WWT

 

Dana Callear, WWT

 

Robb Boyd, Host

Aug 12, 2021

Identity and access management (IAM) is a balancing act. On the one hand, organizations need to mature their capabilities as corporate assets increasingly live outside the traditional security perimeter. On the other hand, this can’t come at the cost of complicating the end-user experience. By focusing on five pillars of IAM, organizations can strike a balance, and give the right users the right level of access to enterprise resources at the right time. On the latest episode of World Wide Technology’s TEC37 series on Security, join host Robb Boyd as he speaks with WWT’s Matt Wampler, Principal Security Consultant, and Maafu Shabaz, Principal Consultant. They’ll discuss how organizations can adopt identity principles and practices to drive a cohesive, strategic approach to IAM.

 

Presenters

 

Mike Wampler, WWT

 

Maafu Shabaz, WWT

 

Robb Boyd, Host

 

WWT Related Content

 

Thales Cipher Trust Tokenization Lab

 

CyberArk Privileged Account Management Lab

 

RSA Identity Governance and Lifecycle (IGL)

 

WWT Security Services

 

Five Considerations for Successful Identity and Access Management Architecture

 

Identity and Access Management Overview

 

Jul 12, 2021

In this episode of World Wide Technology's TEC37 series on Carrier Networking, we have a follow up on a previous TEC37 where we discussed the theory of collapsing the optical network into the routed network. Now commonly known as Routed Optical Networks (RON), fueled by Cisco, this architecture is being promoted heavily in the industry and is picking up steam. Join WWT experts John Chiarini and Mike DiVincenzo as they discuss the current state of the technology, and what WWT is doing to be at the forefront of its evolution and adoption.

Presenters

 

John Chiarini, WWT

 

Mike DiVincenzo, WWT

 

Robb Boyd, Host

 

WWT Related Content

 

TEC37 Carrier Networking E04: Routing and Optical Technologies, Converged

 

How SR-MPLS is Changing the Way We Think About IP Networking

 

Is Hop-by-Hop the Future of Optical Transport Networking?

 

MPLS and Segment Routing Briefing

 

Segment Routing Technical Training

 

Segment Routing Lab

 

Segment Routing: The Future of MPLS

 

 

 

 

 

 

 

 

 

 

 

 

Jul 8, 2021

Contact center employees and the customers they support expect an expedient, seamless and straightforward experience. The level of their satisfaction, for the most part, is a direct reflection of the technologies and processes in place within the contact center. Cloud-native contact centers are better able to scale, and paired with AI, deliver a better experience for both customer service agents and your customers. In this episode of World Wide Technology's (WWT) TEC37 series on Digital Workspace, WWT's Ed Villarreal and Kim Kimkenben are joined by Google Cloud's Kishor Aher to discuss how to better understand how real AI for contact center is today, and key considerations for moving your contact center to private, public or hybrid cloud.

Presenters

 

Ed Villarreal, WWT

 

Kim Kiekeben, WWT

 

Kishor Aher, Google Cloud

 

Robb Boyd, Host

 

WWT Related Content

 

What is Google CCAI?

 

Is Your Contact Center Ready For AI?

 

Infusing AI into Your Contact Center

 

Modern Contact Center Briefing

 

Cloud vs On-Premise Contact Center: What is the Right Option?

 

WWT's Contact Center Practice

 

Jun 29, 2021

Innovative organizations are modernizing applications to accelerate software delivery, cut costs, and increase agility —often working with multiple cloud platforms. In this episode of World Wide Technology’s TEC37 series on Multicloud, host Robb Boyd speaks with David Purkey from World Wide Technology, Ronika Lewis from Google Cloud and Todd Christ from Intel as they discuss building a modernization strategy to achieve these business goals, while avoiding vendor lock-in.

 

Presenters

 

David Purkey, WWT

 

Ronika Lewis, Google Cloud

 

Todd Christ, Intel

 

WWT Related Content

 

Cloud Migration Readiness Workshop

 

Google Cloud Foundations Briefing

 

Hybrid Cloud Workshop

 

Jun 14, 2021

As threats to organizations’ data environments become more sophisticated and persistent, the need to prevent and rapidly recover from adverse cyber events has become critical.  In this episode from World Wide Technology’s TEC37 series on Data Center, hear from our experts Dominic Greco, Technical Solutions Architect and Richard Thomas, Consulting Solutions Architect on this important topic. Learn about how one organization implemented a cyber recovery strategy to keep data secure and critical infrastructure up and running.  

 

Presenters

 

Dominic Greco, WWT

 

Richard Thomas, WWT

 

Robb Boyd, Host

 

WWT Related Content

 

Cyber Recovery Briefing

 

Cyber Resiliency

Jun 9, 2021

In many organizations a tension exists between cybersecurity, development, and operations. Cybersecurity is often viewed as the purveyors of ”no”, slowing down or even stopping development and operations teams. In this episode of World Wide Technology’s TEC37 Security series , WWT experts John Evans, Mike Schmidt and Jon Pearson join host Robb Boyd to discuss the key ways in which organizations can adopt DevSecOps principles and practices to drive greater velocity, better quality and consistency, and lower organizational risk.

 

 

Presenters

 

John Evans, WWT

 

Mike Schmidt, WWT

 

Jon Pearson, WWT

 

Robb Boyd, Host

 

WWT Related Content

 

SolarWinds and the Importance of Secure Development

 

DevOps Meets Security: How DevSecOps Paves the Way to Consistent Policies

 

Jun 2, 2021

To achieve a competitive advantage, organizations can’t just move to the cloud. They often need to leverage the capabilities of multiple clouds. But this requires adopting new architectures for multicloud connectivity and security. In this episode of World Wide Technology’s TEC37 Networking series, we explore how Secure Access Service Edge (SASE) can help. Join host Robb Boyd as he speaks with WWT’s Neil Anderson, Senior Director of Network Solutions, and Bill Thompson, Director of Global Solutions Development. They’ll discuss how SASE can enable multicloud adoption.

 

Presenters

 

Neil Anderson, WWT

 

Bill Thompson, WWT

 

Robb Boyd, Host

 

WWT Related Content

 

TEC37 Networking Series E01: SASE - Where the Network and Security Worlds Collide

 

3 Ways SASE Benefits IT Organizations

 

Secure Access Service Edge (SASE) Briefing

 

 

May 26, 2021

 

Many organizations are facing massive digital transformations with the most recent being a shift to hybrid work as part of reopening plans. To enable a mix of office-based and remote workers, organizations must balance investments in optimizing the employee experience, security, connectivity, physical office spaces and more. It can be overwhelming. In this episode of World Wide Technology’s TEC37 series on Digital Workspace, host Robb Boyd speaks with WWT’s Chris Mossengren, Practice Manager of Digital Workspace Strategy, and Daniel Dollinger, Consultant for Digital Workspace Strategy and special guest, Vanessa Cunningham from Cummins Inc. They’ll discuss a surprising first step of digital transformation.

 

Presenters:

 

 Chris Mossengren, WWT

 

Daniel Dollinger, WWT

 

Robb Boyd, Host

 

WWT Related Content:

 

Dynamic Persona Assessment

 

Preparing for the Future of Work

 

Why Workforce Personas are Key to Reopening Offices

 

 

 

 

 

 

 

 

 

May 19, 2021

 In today’s highly competitive digital landscape, migrating to the cloud is no longer a choice. Meeting the expectations of digitally-savvy consumers means maximizing cloud capabilities. Yet enterprises often find that migrating applications and workloads to the cloud can deliver uneven results in terms of added flexibility, scalability and computational power across a variety of use cases. If the wrong migrations tools or approach is used, even the most experienced cloud professionals can expect to encounter downtime, data loss or other severe consequences.

In this episode of World Wide Technology's TEC37 Multicloud series, WWT’s Paul Sala outlined the decision-tree criteria organizations should follow for cloud migrations. You'll learn about WWT's approach for identifying which applications are great candidates for migration, which are weaker candidates, and which should not move to public cloud — all while keeping your organization’s business outcomes top of mind.

 

Presenters

Paul Sala, WWT

Robb Boyd, Host

 

WWT Related Content

Jersey Mike's: Securely Scaling Cloud Capabilities to Meet Demand

Building the Foundation for a Data-Driven Future

Cloud Migration Readiness Workshop

Multicloud Briefing

Cloud Collaboration Migration Workshop

 

 

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